Refund and Reprint Policy

Our commitment

Every item currently sold on baconcollective.com and bacon-republic.com is printed to order for you by our U.S. fulfillment partner. If your order arrives defective, damaged, or not what you ordered, we will make it right with a free reprint or a full refund. You choose.

What is covered

• Print defects, including misprints, missing or misaligned artwork, wrong colors, or peeling or cracking on arrival.
• Garment defects, including holes, tears, seams coming apart, or staining on arrival.
• Damage in transit.
• A wrong item: a design, product, color, or size different from the order you placed.

What is not covered

Because each item is made to order, we cannot accept returns or exchanges for:

• a change of mind or an item that does not suit you;
• a size you selected that does not fit as expected. The Store lists available size labels, but detailed garment measurements are currently unavailable; please choose carefully before ordering;
• minor variation in print placement or color between an on-screen image and the finished item, which is normal for printed apparel; or
• normal wear or damage caused by washing or care contrary to the garment’s care label.

Nothing in this policy limits rights you have under applicable law.

How to make a claim

You do not need to return the defective item unless we ask. If we require a return, we pay the return shipping.

Claims made more than 14 days after delivery may be declined because they cannot be filed with our fulfillment partner, except where applicable law provides otherwise.

1. Email support@bacon-republic.com within 14 days after the carrier shows the package as delivered.
2. Include your order number, a short description of the problem, and clear photos of the issue and, for damage, the packaging.
3. We review claims within 2 business days. For a verified claim, choose either a free reprint using the same estimated production and transit time as a new order or a full refund to the original payment method.

Cancellations

You may cancel for a full refund within 30 minutes after your payment is completed. Use Cancel order on your verified order-confirmation page in the same browser used for checkout; the server verifies the payment time and cancellation deadline. A confirmed cancellation stops fulfillment and requests a full refund. A pending refund is not complete until the page shows refund issued, and your bank may take additional time to post it. If self-service cancellation is unavailable, immediately email support@bacon-republic.com with your order number; cancellation requests emailed within the 30-minute window remain eligible for a full refund. Do not assume fulfillment has stopped unless cancellation is confirmed. After the 30-minute hold, an eligible paid order may be released for fulfillment preparation and cannot be cancelled, changed, or refunded except under the claim process above or as required by law.

Lost or undelivered packages

See our Shipping Policy. A package confirmed lost by the carrier is reprinted or refunded at your choice. A package returned because of an address error you made may be reshipped at your cost or refunded less the original shipping charge and any return shipping cost charged to us.

Refund timing

Refunds are issued to the original payment method through our payment processor. They usually appear within 5 to 10 business days, depending on your bank or card issuer. Discounts applied to the original order are reflected in the refund amount.

Questions

Email support@bacon-republic.com. We answer within 1 business day.